1. The conveyor manufacturer you buy your conveyor from would ideally have been in operation for a number of years and can prove they are a reliable and trustworthy company. Some companies, who display themselves as conveyor manufacturers, are actually just middlemen, buying in the equipment to add a markup and sell on. These companies do not manufacture the conveyors themselves and therefore have limited experience, customer service or spares.
2. Whilst you may think you know exactly what you want it is always worth explaining to a conveyor manufacturer what it is you are trying to acheive to see if they have any alternative ideas. There may be better suited conveyor designs for your process that you hadn’t thought of or did not know about.
3. The conveyor should come with a full guaranteed warranty. You should ask at the point of quotation what warranty period is included with this conveyor and what that warranty covers. a basic warranty may only cover a “back to base” repair or replacement, you may want to pay for an upgraded warranty to cover visits from engineers to sort any problems.
4. Going for the cheapest conveyor is not always the best option. A lot of machine shops will try their hand at building a conveyor if they are a light on work and will most likely price the machine cheaply, this does not necessarily mean you will be getting the best conveyor for your application. The cost of buying a conveyor that is not fit for purpose, poorly designed and requiring regular maintenance work will far outway the savings you would have made. By buying your conveyor from a reputable conveyor manufacturer you will be getting the right conveyor for your application.
5. When buying a conveyor it is wise to provide samples of all the product you are planning to use on the conveyor. Often conveyors are designed specifically for a certain application so to be sure it will function correctly as soon as it is installed you should provide samples so the conveyor can be tested prior to shipping.
6. If your project is anything put simple you should arrange for a conveyor sales engineer to come and visit your premises. They will look at where you want the conveyor putting in, can measure up for the conveyor and advise on any problems you may not have noticed.
7. Always specifiy working temperatures and working environments that the conveyor will be used in. It may be that standard conveyors are not suited to your environment, better to find out before you have ordered it.
8. A reputable conveyor company should have a wealth of previous jobs and customers behind them, ask to see some proof of a similar application and if the job is a high value one ask for references.
Buying a conveyor can be a costly process if you do not select the right company. Dealing direct with a conveyor manufacturer is a great start.